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General terms and conditions

General terms and conditions / Disclaimer

These are the general terms and conditions of Huisman Tricot B.V.
Knit Factory is a trading name of Huisman Tricot B.V., a private company with limited liability incorporated in accordance with Dutch law. 
Huisman Tricot B.V. is located on 22 Energieweg, 6658 AD Beneden-Leeuwen. Email address: info@knitfactory.nl. Huisman Tricot B.V. is registered at the Chamber of Commerce Rivierenland in Tiel with no.11056360. VAT Number: NL812316411B01. 
These general terms and conditions apply to all orders, offers and sale agreements entered into by Huisman Tricot B.V. and its customers through the Huisman Tricot B.V. Website/online store www.knitfactory.nl.

 

Applicability

Placing or accepting an order implies acceptance of the applicability of these general terms and conditions. Provisions in these general terms and conditions can only be deviated from after written confirmation by Huisman Tricot B.V., in which case the remaining provisions remain in full force and effect.
All rights and claims stipulated in these general terms and conditions, and any further agreements for the benefit of Huisman Tricot B.V., are also stipulated for any intermediaries and other third parties engaged by Huisman Tricot B.V.
These conditions respect the legal rights of the consumer arising from law or the sales agreement.

 

Offers

All offers and agreements of Huisman Tricot B.V. are non-binding and while supplies last. Huisman Tricot B.V. expressly reserves the right to change prices, especially when required by (legal) regulations or practices of suppliers of Huisman Tricot B.V.    
An agreement is only concluded after acceptance of your order by Huisman Tricot B.V. and corresponding confirmation. Huisman Tricot B.V. is entitled to refuse orders or impose certain conditions to the delivery, unless explicitly stated otherwise. In the unlikely event that an order is not accepted, Huisman Tricot B.V. will inform you within ten (10) working days after receipt of the order.

 

Prices

Unless otherwise expressly stated, all prices for the offered products and services are in Euro and include sales tax. The cost of packaging and shipping, as well as any duties or taxes levied on the products, shall be borne by Huisman Tricot B.V., unless otherwise indicated.
Any discounts and/or offers shall be deemed to have been provided only once. Previously granted discounts do not bind Huisman Tricot B.V. to a later agreement in any way.
Huisman Tricot B.V. offers the following payment options for your orders: iDEAL and credit card (Visa and MasterCard). Should your order exceed one of the limits, please first contact the customer service of Huisman Tricot B.V.
If you are in default on any payment, Huisman Tricot B.V. is entitled to suspend or dissolve (the implementation of) the relevant and any related agreements.

 

Delivery

The delivery times specified by Huisman Tricot B.V. are only indicative. Exceeding the delivery time does not entitle you to compensation or cancellation of your order or dissolving the agreement, unless exceeding the delivery period is of such nature that you cannot reasonably be required to maintain the agreement.
You are in that case entitled to cancel the order or dissolve the agreement to the extent necessary. If the delivery deadline is likely to be exceeded, Huisman Tricot B.V. will make all possible efforts to still meet the term.

 

Colours, sizes and dimensions

All specified sizes are approximate. Huisman Tricot B.V. reserves the right to change the dimensions of the products without prior notice. The colours shown on the website are approximate and highly dependent on the quality of the display used and the graphic capabilities of your computer. Huisman Tricot B.V. uses natural raw materials which are painted in limited quantities; this might result in colour differences in subsequent lots. 

 

Returning products

In case of remote purchase, the buyer has the right to dissolve the purchase without substantiation being required for a period of 7 days after receipt. The article can be returned, provided it is returned in its original packaging and with labels and/or price tags attached. The product should be unused and/or unworn and in its original condition. The shipping costs incurred by Huisman Tricot B.V. will be deducted from the returned purchase price.
If you have received a damaged product, Huisman Tricot B.V. will exchange it for the exact same product free of charge. Contact info@knitfactory.nl within 8 days.
If you have received the wrong product, Huisman Tricot B.V. will exchange it for the exact right product free of charge. Contact info@knitfactory.nl within 8 days.
Complaints about an order must always be submitted in writing/by mail within 8 days.
Huisman Tricot B.V. reserves the right to refuse returned products or to return only a part of the amount when there is a suspicion that the products have already been used or have been damaged by another party than Huisman Tricot B.V. or the supplier of the product. The customer shall bear the risk of the return of the product. After the products have been returned, Huisman Tricot B.V. will return the partial or complete amount paid by the customer within 4 weeks. 
The customer will be informed if Huisman Tricot B.V. is of the opinion that a returned product has been damaged by an act or omission of the customer, or if the damage is otherwise for the risk of the customer. Huisman Tricot B.V. will return the amount paid for the product to the customer within 4 weeks after deduction of the amount of the depreciation of the product as a result of the damage.

 

Intellectual and Industrial Property Rights

You must unconditionally respect all intellectual property rights which rest on the products delivered by Huisman Tricot B.V.

 

Reservation of ownership

As long as the buyer has not yet completely or partially paid the total amount due in respect of the agreement, the delivered goods remain property of Huisman Tricot B.V.

 

Privacy

Your information has been included in the customer base of Huisman Tricot B.V. to enable us to inform you about interesting offers and new designs. You can let us know if you do not want this by sending an e-mail to info@knitfactory.nl.
We strongly urge you to notify us of any change of address. If Huisman Tricot B.V. fails to receive a change of address, you will be deemed to be employed or living on the addresses last known to Huisman Tricot B.V., and you will remain liable for the ordered items that have been delivered on the old address. By placing your order, you authorise Huisman Tricot B.V. to request your information from the municipal population administration or other bodies if necessary.

 

Applicable law and competent court

Only Dutch law is applicable to all rights, obligations, offers, orders and agreements to which these general terms and conditions apply, as well as to the actual general terms and conditions. All disputes between parties will be submitted to the competent court in the Netherlands, being the District Court in Tiel.

 

Disclaimer

The website and all its components, with the exception of certain (hyper)links, are the property of Huisman Tricot B.V. It is not allowed to publish, copy or store the site or components thereof without the express written permission of Huisman Tricot B.V.
The information displayed on this website has been compiled by Huisman Tricot B.V. with constant care and attention. Nevertheless, it is possible that information published on the site is incomplete and/or incorrect.
The information on the site is updated and/or modified regularly. Huisman Tricot B.V. reserves the right to make any changes with immediate effect and without prior notice.
All information, products and services are offered in their actual condition and without any (implicit) guarantee or warranty with respect to their availability, suitability, fitness for a particular purpose or otherwise.

Although Huisman Tricot B.V. will do everything in its power to prevent misuse, Huisman Tricot B.V. is not liable for online information and/or messages sent by users of the website.
Certain (hyper) links on this site lead to websites outside the domain of Huisman Tricot B.V. which are not the property of Huisman Tricot B.V., but are provided solely for the provision of information to the visitor. Activating these links will lead away from the website of Huisman Tricot B.V. Although Huisman Tricot B.V. is highly selective with respect to its referral sites, the contents, operation and the quality of any products or services offered cannot be guaranteed. Any liability for the content of websites not maintained by Huisman Tricot B.V. is rejected.
Huisman Tricot B.V. excludes all liability for any direct or indirect damage of any nature whatsoever arising from or in any way related to this website.